India sets deadline for preinstalling Sanchar Saathi security app on new smartphones
The Indian government has instructed smartphone manufacturers to begin preloading the Sanchar Saathi cyber security app on all new devices sold in the country within 90 days, and to push software updates for devices already in the supply chain. The rollout is part of a broader push to improve online security and curb fraud.
Key points:
- The app is designed to be preinstalled and cannot be deleted or disabled, with users informed during their first use or device setup.
- Its stated goal is to reduce fraud and cybercrime by providing additional security features and informing users about government initiatives.
- Sanchar Saathi can verify the authenticity of IMEI numbers to prevent stolen devices from being used with duplicate or spoofed identifiers.
The app’s official website describes a range of functions, including reporting suspected fraud, blocking and tracking lost or stolen devices, verifying device authenticity, reporting international spam calls, and verifying telephone numbers. Critics warn that the app’s extensive tracking capabilities could raise privacy and security concerns, particularly for iPhone users.
Market context and responses:
- Android remains the dominant smartphone platform in India, where Apple is seeking to expand its presence. Apple has not agreed to a fully preloaded version of the app and is expected to seek a middle ground, such as notifying users about the app rather than preinstalling it.
- Industry analysts have suggested that a negotiated compromise—informing users about the app rather than requiring its preinstallation—could be a likely outcome.
- Russia has implemented a similar mandate requiring government-approved apps to be available during device setup, with an opt-out option.
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